FAQ

How long does delivery take?

We aim to post out orders within 1 business day, but allow 5 business days for UK delivery and 15 business days for international delivery. Get in touch if you have not received your order after this time.

What's your returns/exchanges policy?

All orders are thoroughly checked before sending, but if you find an item is damaged or defective, we will refund or exchange.

If a t-shirt doesn't fit you, we will exchange it for a smaller or larger size upon receiving your returned order in original condition. However we do not refund return delivery costs. Our t-shirt sizes are displayed clearly in the product description, so please take the time to make sure you're ordering the correct size.

Is this site secure?

Of course! Bigcartel is a widely recognised and long-running selling platform, and the payments are processed securely through either Paypal or Stripe — your choice.